Privacy Policy
1. Scope of Policy
This policy applies to all personal information collected through our strictly online indoor furniture store. It covers the data you provide when browsing our catalog, creating an account, or placing an order. We do not operate offline sales channels, and this policy governs all digital interactions within our online store environment.
2. Information Collection Technical Means: Cookies
We utilize Cookies and similar tracking technologies as our primary technical means to collect information automatically. When you navigate our online store, these text files are placed on your device to gather data such as your IP address, browser type, device information, and navigation behavior on our site. This helps us ensure the basic functionality of the shopping cart and website navigation.
3. Scope of Information Use and Sharing
The information we collect is used strictly for fulfilling your indoor furniture orders, processing payments, arranging logistics, and providing customer support. We only share necessary data with trusted service partners (such as payment processors and shipping carriers) strictly required to complete your order. We never sell your personal information to anyone.
4. Data Storage Cookies (User Right to Know + Authorization)
You have the complete right to know what Cookies are being stored on your device. Upon your first visit to our online store, we will request your explicit authorization to deploy non-essential Cookies. You can manage, accept, or decline these storage mechanisms through your browser settings or our dedicated Cookie consent banner at any time.
5. User Rights (Add, Delete, Modify, and Withdrawal of Rights)
You maintain full control over your personal data. You have the right to request access to the information we hold about you, modify or correct inaccurate details, and add new information to your profile. Furthermore, you have the right to request the deletion of your data and the withdrawal of any previously granted consent (rights withdrawal) at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
6. Legal Basis for Data Processing
To ensure full alignment with global privacy standards including the GDPR, we process your data based on the following legal grounds:
-
Fulfilling a contract: Processing orders and providing purchased services.
-
Explicit consent: For newsletter subscriptions and marketing activities.
-
Compliance with legal obligations: For tax, accounting, and regulatory purposes.
-
Legitimate interests: Improving user experience and preventing fraud.
7. Data Security Measures
We implement strict technical and organizational security measures to protect your information. This includes Secure Socket Layer (SSL) encryption for data transmission, restricted access controls to our databases, and regular security audits of our online store infrastructure to prevent unauthorized access, loss, or alteration of data.
8. Processing or Transfer Outside the European Economic Area (EEA), Lawful Mechanisms, and Safeguards
Based on our actual data flow, your information may be processed or transferred outside the European Economic Area (EEA). When such transfers occur, we rely on recognized lawful mechanisms, including Standard Contractual Clauses (SCCs) or relevant adequacy decisions, to ensure your data receives safeguards equivalent to those required within the EEA.
9. Supplementary US Data Processing, Transfer Basis, and Safeguards
As our operations are rooted in the United States, your data is primarily processed and stored on US-based servers. We adhere to applicable US federal and state privacy frameworks (such as the CCPA/CPRA). The transfer and processing of this data are based on the necessity to perform our contract with you. We enforce stringent data protection agreements with our infrastructure hosts to guarantee your data rights are safeguarded domestically.
10. Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Order and transaction records are kept to comply with tax and accounting rules, while marketing data is retained only until you withdraw your consent. Once the retention period expires, your data will be securely deleted or anonymized.
11. Supplementary Applicable Rights, Exercise Thereof, and Complaint Channels
In addition to the rights mentioned above, you have the right to data portability and the right to restrict processing. To exercise any of your rights, you can send a formal request to our contact email. If you feel our processing infringes upon your rights, you retain the right to lodge a complaint with your local data protection supervisory authority.
12. "Do Not Track" Signals
Our systems are designed to recognize and respect "Do Not Track" (DNT) signals from web browsers. When a DNT signal is detected, we automatically disable non-essential tracking technologies to honor your privacy preferences.
13. Updates to this Privacy Policy
We may periodically update this policy to reflect changes in our operational practices. Any updates will be posted directly on this page. Your continued use of our online store constitutes your acknowledgment of these updates.
14. Accessibility
We are committed to ensuring that this policy is accessible to all individuals. If you have difficulty reading or navigating this document, please reach out to us, and we will provide the information in an alternative format that meets your needs.
15. Contact Information
Address: 8161 Highway M, Mount Vernon, MO 65712, United States
Phone: +1 (417) 466-3842
Email: solutions@islanoarion.com
Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central European Time, CET)